What are this site's return policies?
Coveroo accepts returns made within 30 days from the delivery date. Unused, non customized products can be returned for a full refund. Return items in their original packaging and with your order number and contact information.
Send your returns, using the return slip included in the product to Coveroo- ATTENTION: Returns, 1000 Brannan Street, Suite 100, San Francisco, CA 94103.
What are this site's shipping policies and cost? Which countries do they ship to?
Coveroo ships orders in the United States, Canada and to other countries. Orders are dispatched within 2-8 business days after placement. Below are the shipping methods and cost which covers up to 5 items:
Does this site offer any warranties or guarantees?
Yes, Coveroo products are come with a 30 days money back guarantee. If you are not satisfied with your item, if you have not used it yet, and if it is not personalized item, you may return it for a full refund within 30 days of receipt.
Does this site have physical store? Where are they located?
No, Coveroo does not have a physical store. Orders must be placed online.
How can I reach customer service for this site? Does it offer a telephone number?
For customer service assistance, send them a message using the contact form or thru the following:
Do they offer any help or introductory videos?
No, there are no videos available on the site.
Do they offer any discounts or coupons?
Yes, Coveroo offers promotional discounts and coupons. They also offer free standard shipping to United States and Canada.